TERMS & CONDITIONS

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IF YOU HAVE ANY QUESTIONS ABOUT OUR POLICY

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ENGINEERED CONCEPTS STANDARD SALES POLICY

Conditions of sale:

All sales are made in accordance with our standard conditions of sale, current at the time orders are accepted. Specifications and prices are subject to change without notice. Returns: A 20% restocking charge from retail price, will be assessed for all returns to stock. No cash refunds. Your account will be credited for all returns. Defective material will be repaired or replaced only. All returns must be first approved by ECI. Returns on special order items will not be accepted. Items with seals broken are considered USED.  Any and all USED items will not be accepted.  Purchaser assumes all Risks Of Liability & Damage due to improper use of products. .(NO EXCEPTIONS)

Terms of payment:

All first time orders are C.O.D. Visa or Mastercard. Subsequent order payment terms are 1% 10, net 30 days upon credit application approval. We reserve the right to hold shipments or to ship on a C.O.D. basis, on any order received by a customer whose account is delinquent. A service charge of 1½% per month will be assessed on all passed due accounts. Returned checks will bear a $90.00 service charge. 

Product warranty:

ECI will repair or replace any of its products which, in its judgment, are found to be defective in material or workmanship. All claims must be made in writing within 15 days after receipt of product.(NO EXCEPTIONS) No claims for labor or damages will be allowed. In no event shall ECI be liable for consequential damages or special damages of any kind. 

Applications:

The responsibility for the correct fit and proper use, will lie with the user . The information in this catalog is provided for general reference. ECI will not participate in customer machining engineering, turn key set ups, or general job engineering of any kind. (NO EXCEPTIONS)

Special tool quotations:

Orders for special tools must be confirmed in writing before manufacturing can begin, along with payment of 50% of the quoted price, with the remaining 50% to be paid on delivery of the special item. Special items and non-stock standard items cannot be cancelled or returned for exchange or credit. 

Delivery Terms:

F.O.B. Franklinville N.J. All shipments are made by regular UPS, or truck. All UPS shipments are insured. Specify shipment method if other than standard UPS ground. Next day Red / 2nd day Blue / 3 day select shipments are at the Customers Expense under all circumstances. Freight expenses on returned items are the customers responsibility. 

Shipping Terms:

Orders generally take one to five days to process for shipment.

Due to varying daily volume, orders with extensive document requirements, short time restraints, incomplete information, etc.,,  ECI can not guarantee same day delivery. ECI shall not be responsible for, computer or electronic interruptions, mechanical or electrical breakdowns, severe weather conditions, or any other forces beyond the reasonable control of ECI, non-scheduled carriers, back-ordered or out of stock items, replacement orders, new accounts (first order), and orders requiring credit review.

Claims:

Claims for loss in transit must be made against the transportation company. The foregoing shall constitute the sole and exclusive remedies of the customer and are in lieu of all other warranties, expressed, implied or statutory, including but not limited to any implied warranty of merchantability or fitness.

Conditions, terms, and prices are subject to change without notice.

Any typographical or other error in this catalog is subject to correction.